Service & Delivery
Run as a close-knit family oriented company every individual is dedicated to ensure customer satisfaction. Our representatives are always available to assist with any inquiry and will canvass other departments, including the design studio, to provide information.
Working closely with customers to ensure satisfaction, our approach dictates that even the smallest problem is subject to review by upper management. Thibaut's design studio, warehouse and office operations are also combined in one location, enabling us to optimize our efficiency in serving customers.
Thibaut's stock is continually reviewed to check on unusual inventory demands. This way, we successfully maintain stock levels and are able to ship the majority of orders the same day. Every order is shipped within 24 hours via UPS, ensuring our high quality products are also delivered quickly and reliably.
In the United States, Thibaut products are available to the consumer through select fine retailers and interior designers. Interior Designers can find the Thibaut line at showrooms across the country.
Internationally Thibaut is available in over 20 countries including Canada, England and Japan. View a list of our international distributors.